Centrical, the AI Performance Experience Platform, empowers best-in-class customer experiences for the world’s leading brands by building highly engaged and productive frontline teams. The platform personalizes the employee experience, guiding individual success and growth through AI-driven performance, coaching and quality management, personalized microlearning, and voice of the employee—all wrapped in industry-leading gamification to make the experience both fun and rewarding. In addition, Centrical’s conversational AI Assistant empowers frontline managers to develop their teams through more effective and efficient coaching.
Recently, Centrical has been recognized as a leader in Workforce Engagement Management by Frost & Sullivan and QKS Group, validating its innovative approach to employee performance and engagement.
Centrical was founded in 2013 and serves customers in 150 countries in 40 different languages. Centrical has offices in New York, Tel Aviv, and London, and customers include leading multinational enterprises such as Teleperformance, DHL, Synchrony Financial, and more.
"From the start, C4 has been more than a source of capital—they’ve been a value-added strategic partner in every respect. They have helped us refine our GTM strategy and identify ways in which to accelerate growth. Their team brings deep operating expertise, which translates into practical, actionable guidance. They have provided meaningful introductions to market leaders and been a source of consistent, thoughtful engagement at every stage of our evolution. It’s rare to find an investor so hands-on and collaborative, and we’re grateful for the partnership"
Gal Rimon, CEO & Founder